Anti-Spam, Anti-Fraud &
Telecom Acceptable Use Policy.
Answrable enforces a strict zero-tolerance policy against spam, illegal robocalling, voice phishing, financial fraud, and caller ID spoofing. We strictly comply with TRAI (India), TCPA & FCC (USA), and international telecom regulations.
TRAI & DLT Compliant.
Full adherence to Indian telecom UCC regulations, DLT headers, and DND registry scrubbing.
TCPA & FCC Standards.
Prior express written consent checks, timezone limits, and FTC TSR adherence.
STIR/SHAKEN Level-A.
Cryptographic caller ID authentication eradicating caller ID spoofing and falsified CLIs.
Zero Scam Tolerance.
Automated heuristic prompt scanning with immediate criminal reporting for fraud.
Telecommunications Standards We Enforce
Every customer campaign, voice template, and outbound carrier trunk is strictly bound by these frameworks.
TRAI (India) Regulatory Framework
Enforces Telecom Regulatory Authority of India (TRAI) UCC & TCCCPR regulations across all 22 telecom circles.
TCPA & FCC (United States) Framework
Enforces Telephone Consumer Protection Act (TCPA) and FCC Robocall Mitigation standards across all US carrier routes.
STIR/SHAKEN Cryptographic Caller ID
Eliminates caller ID spoofing and malicious robocall manipulation with hardware-backed carrier certificates.
Cyber Security & Anti-Fraud Engine
Autonomous semantic analysis and network heuristics preventing fraudulent or malicious telephony use.
Prohibited Uses, Scams & Illegal Voice Traffic
Any violation results in immediate tenant suspension, permanent carrier blacklisting, and law enforcement notification.
Zero Tolerance for Voice Phishing (Vishing) & Impersonation
Any attempt to impersonate government entities, law enforcement, tax authorities (IRS, Income Tax Department, GST), banks, credit card issuers, police departments, or tech support agents will result in immediate, permanent account termination and referral to cybercrime authorities.
Zero Tolerance for Unauthorized Synthetic Voice Cloning
Using synthetic voice models or audio cloning technologies to imitate specific living individuals, public officials, corporate executives, or family members without verified, notarized legal consent is strictly prohibited.
Prohibition of OTP Theft & Credential Interception
Deploying conversational AI agents to deceive recipients into disclosing One-Time Passwords (OTPs), banking PINs, credit card CVVs, net banking credentials, or crypto private keys is forbidden and subject to instant criminal reporting.
Prohibition of Deceptive Financial & Investment Schemes
Automated cold calling promoting fraudulent cryptocurrency schemes, unregistered financial securities, multi-level marketing (MLM), predatory payday loans, or lottery/prize scams is strictly barred across our network.
Prohibition of Harassment, Defamation & Extortion
Using automated voice pipelines for aggressive debt harassment, abusive debt collection exceeding regulatory limits, defamation, intimidation, or extortion is grounds for immediate contract cancellation.
Mandatory Enterprise KYB & Carrier Verification
Before provisioning outbound calling capabilities or custom SIP trunk access, every business customer must complete Know-Your-Business (KYB) verification, demonstrate legitimate consent acquisition mechanisms, and prove authorized ownership of all registered Caller ID numbers.
Report Abuse or Telecom Fraud
If you suspect an Answrable voice agent is violating telecommunication rules or attempting fraudulent communication:
trust@answrable.com24/7 Rapid Response Incident Desk